How To Write A Business Contract For Services
If you lot piece of work with clients, chances are, you lot're at least somewhat familiar with client contracts. Simply but because you know what a client contract is doesn't mean you lot always use them. Or, when you do employ them, that you're creating a written agreement that protects you and your business concern.
And it makes sense! With all the legal fine print, client contracts tin can be intimidating.
Simply they don't take to be. At its core, a client contract isn't meant to create traps with confusing legal jargon. It's supposed to outline essential details similar project scope, deliverables, payment, timeline, and other contingencies—and to protect your business if ane of those details goes awry.
But how, exactly, do yous practice that? How do you create a contract that gets you and your client on the same page? And if your client violates the agreement, how practise you enforce the contract terms—and make sure you lot're protecting your business?
Contents
- Why Are Client Contracts Important?
- How Practice You Write a Customer Contract?
- 1. Include Contact Information of Both Parties
- 2. Specify Project Terms and Scope
- 3. Establish Payment Terms
- 4. Set the Schedule
- five. Decide What Happens If a Contract Is Terminated
- vi. Determine Who Owns Final Copyrights
- seven. Add together Some Legalese Near the Working Relationship
- 8. Specify Your Selection of Law and Venue
- 9. Consider Adding an Mediation Clause
- ten. Have Both Parties Sign the Contract
- How to Enforce Your Contract—and Ensure Your Client Complies
- Protect Your Business With a Customer Contract
Why Are Customer Contracts Important?
Outset things outset: Before nosotros jump into how to create (and enforce!) a client contract, allow's offset with why client contracts are and then important.
Client contracts are a must for your business for a few different reasons, including:
- They get you lot and your client on the same page: Earlier you starting time working with a client, you want to ensure you both accept the same expectations effectually the relationship and/or projection
- They clearly state the central details of your working relationship: Client contracts aid fe out the nitty-gritty details of the engagement (like when the client needs to pay you and when you need to plow in key project deliverables), which creates a legal route map for how the project will unfold
- They protect your business: Written contracts are legally binding documents—so, if your client doesn't bide by the contract terms, yous tin can take legal activity (and vice versa)
How Do You Write a Client Contract?
Here's a wait at the basic steps you'll need to have to create a uncomplicated and constructive client contract:
1. Include Contact Data of Both Parties
For a written contract to be legally bounden, it has to conspicuously country who is legally bound past the agreement—or, in other words, you'll demand contact information for all parties involved.
Every contract should include the legal business organization proper noun, chief contact, physical address, billing accost, and contact details for both the client and the contractor/business possessor. Make certain to use your legal business concern name. For example, if you incorporated or formed a express liability company (LLC), exist sure to utilise the verbal name that's on this paperwork.
Keep to use both your and your client's names throughout the contract. Leaving generic terms similar "client," "3rd-political party," or "service provider" in the understanding will make information technology audio significantly more than impersonal—which isn't a legal issue, but could put off some clients.
2. Specify Project Terms and Scope
Equally mentioned, contracts are all nearly outlining the nitty-gritty details of your agreement. It's of import to be every bit specific every bit possible about what you're being hired to practice, how you're going to do it, and what the expectations are on both sides.
For example, let'due south say you're drawing up a contract to redesign a website for a client. What is the scope of the project? Are you responsible for the redesign and the redesign merely—or are you lot likewise responsible for writing the re-create and sourcing images? What avails practise you demand from the client to get started? How many revisions does the redesign include—and what happens if the client wants an boosted revision round?
You tin can never be besides specific when outlining the details of your project. The goal is to set up expectations and guide the working relationship with articulate and predefined parameters. While it might seem like overkill, getting into those specific details is important for you and your clients.
You don't want to stop up feeling like you have to piece of work out of telescopic—and you lot don't desire your clients to feel like they aren't getting what they paid for.
3. Establish Payment Terms
Desire to get paid for your piece of work? Then don't leave out the most critical element of a client contract: payment terms.
There are several areas to consider when establishing payment details in a customer contract, including:
- How you'll be paid: Are you going to be paid past the hour or by the projection?
- Minimum/maximum hours: If y'all're going to exist paid by the hr, you'll want to include your minimum and maximum number of hours. That way, you'll get paid for the fourth dimension yous set aside for the projection, even if your customer minimizes the project. Information technology will also preclude scope pitter-patter and ensure fair bounty if your client decides to put more piece of work on your plate.
- Projection deliverables: If you're getting paid past the project, it's important to outline the deliverables you'll be responsible for and what that project rate actually covers—again, to prevent telescopic creep.
- Billing schedule: In addition to your hourly or projection rate, clearly outline the billing schedule. For example, if you're getting paid by the hr, volition you lot nib on a defined schedule (e.grand., every calendar week or calendar month)? If you're billing by the projection, volition you invoice after hitting sure milestones—and, if so, what are they?
- Payment schedule: The billing schedule outlines when y'all'll exist billing the client—only you lot also demand to include a payment schedule. The payment schedule outlines how long the client has to pay you later receiving your invoice (e.g., 15 or thirty days). You'll also need to outline any penalties the customer will face provided they don't bide past the payment schedule, like a late payment fee.
- Acceptable payment methods: If yous only accept certain methods of payment (eastward.g., FreshBooks Payments, a concern bank check, or direct eolith), y'all'll also want to include it in your contract.
4. Set the Schedule
In addition to billing and payment schedules, you'll also desire to conspicuously outline whatsoever deadlines associated with the project, including projection milestones and final deliverables. If the client needs to provide anything for the project, make certain to specify what yous need from them and when you'll need it provided by.
For example: "[Your concern] will deliver the first comp iii weeks later receipt of X nugget from [your client]" or "meeting the stated schedule is dependent on the client reviewing submitted drafts and responding with requested edits within 48 hours of receipt."
5. Determine What Happens If a Contract Is Terminated
Sometimes, projects don't piece of work out the way you expect them to—but if your client decides to pull out of the project (i.e., break the contract), you lot want to make certain your business is protected. And, of class, go paid for the piece of work you've already completed.
In the contract, include a stipulation that conspicuously states that whatsoever received payments are non-refundable should the project be terminated for any reason. This is crucial if you're planning to invoice throughout the duration of the project. Information technology will aid ensure yous don't put in a ton of work, only to accept the client end the project and refuse to pay you.
You can likewise add together verbiage that states if the project is delayed for a sure period of time (eastward.1000., more than thirty days), y'all will bill for all work completed up to that signal—and that invoice will need to be paid in accord with the contract'south payment terms.
If you lot're charging past the project, you may also want to include a "kill fee"—a fee that the customer will be obligated to pay (typically 25-35% of the project cost) if they decide to terminate the projection early.
6. Determine Who Owns Final Copyrights
While this won't utilize to every business organisation or client project, if you're creating original work for a customer (i.e., a graphic or spider web pattern project), you may desire to define the copyright terms for the final deliverable and any earlier drafts or comps.
By and large, the service provider owns the rights to whatever produced work until the final payment is made. Then, once payment is settled, those rights are transferred over to the client—and they tin can practice what they please with the work. If y'all're concerned about copyrights or want to institute a dissimilar copyright engagement, make sure to outline information technology in your contract and so that your customer is on board before you start.
7. Add Some Legalese Most the Working Relationship
If yous're working as an contained contractor, yous may want to include language that says you take full responsibility for paying your own taxes.
Why is this of import? Companies can get into trouble with revenue enhancement agencies for incorrectly categorizing employees as contractors. Including language in your contract that says yous're an independent contractor and will be paying your own taxes volition help them avoid any potential issues come up tax time.
While yous tin place yourself every bit an independent contractor using whatever linguistic communication you'd similar, feel complimentary to use this contract template:
"Information technology is understood by the parties that Contractor 10 is an contained contractor with respect to Company Y and not an employee of Company Y. Visitor Y will not provide fringe benefits, including health insurance benefits, paid vacation, or any other employee benefit, for the benefit of Contractor X."
viii. Specify Your Selection of Constabulary and Venue
In the U.S., contracts can really specify where disputes will be handled and which land'southward laws will govern those disputes. This could be helpful if you and your client are located in different states. Unless you lot have a specific reason for picking another state, just choose your own state. That way, if you do end up having to settle a dispute, you won't have to spend any additional fourth dimension, energy, or money traveling out of state.
ix. Consider Adding an Arbitration Clause
Ideally, you lot'll never face a contract dispute. Only if you practice, y'all may want to settle it through arbitration—in which case, y'all should include an mediation clause in the contract. If whatever disputes arise related to the agreement, a neutral tertiary party will hear the evidence from both sides and brand a conclusion.
The benefit of mediation? It'due south typically faster, simpler, and easier (although not necessarily cheaper) to schedule than courtroom litigation. It can too exist less hostile and more private than taking the dispute to court. If you lot call back it's the resolution method you'd prefer, consider including the mediation clause in your contract.
It'southward important to note that even if you don't have an arbitration clause, if you and your customer have a dispute, yous can nevertheless choose to use an arbitrator every bit long as you both agree. Although if the human relationship has deteriorated, it could prove challenging to get on the same folio by that point.
If you need the exact verbiage for your contract, you can use this sample arbitration clause courtesy of the American Arbitration Clan.
10. Accept Both Parties Sign the Contract
Contracts are only legally binding if they're signed by both parties. And then, in one case your contract is complete, make sure to sign—and collect a signature from your client—before moving forward with the project.
How to Enforce Your Contract—and Ensure Your Client Complies
A signed contract is legally binding. Equally such, a signed contract is typically all it takes to ensure the customer upholds their finish of the agreement.
In that location are, of course, exceptions to that rule. If you find yourself in a state of affairs where your client is in violation of your contract, there are a few steps you can accept to enforce information technology, including:
- Talk to the client: Your customer may not realize they're breaking the contract. For example, they might have forgotten the payment terms or are running behind in getting you the avails y'all demand to complete the project. In those cases, a polite reminder may be all it takes for them to uphold their terminate of the agreement.
- Talk to a lawyer: If your client refuses to uphold their end of the contract, talk to a lawyer. A lawyer tin can review your contract to ensure information technology's enforceable and requite you insights into your rights and whatever next legal steps.
- File a lawsuit and/or motility forward with arbitration: Enforcing the contract may mean taking your customer to courtroom or moving forward with mediation. While this situation is not ideal, it's sometimes necessary to get clients to comply and/or pay out your contract.
Protect Your Business With a Client Contract
Client contracts are an of import function of setting expectations with your client, outlining project details, and ensuring you're paid for your work. And at present that you know how to create (and enforce) contracts, you're armed with the information y'all need to protect your business rights.
This post was updated in Baronial, 2020.
How To Write A Business Contract For Services,
Source: https://www.freshbooks.com/blog/9-ways-create-client-contract-thats-simple-effective
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